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Retail

Customer and employee expectations are evolving, and the competition is fiercer than ever – but advanced technology can give you a competitive edge. From improved employee productivity and efficiency to transforming the customer experience, we work with you to drive innovation and distinguish your organization from the rest.

Retail

How We Fuel Innovation for Your Business

Get Started with UDig

  • Enhanced Customer Experience

    Deliver on your customers’ needs and expectations. ​​We work with you to implement new, innovative customer engagement opportunities that align with your business goals. Technology can transform the customer experience and give them new reasons to visit you, in-person or online.

  • Data-Driven Insights

    Reveal new insights through the customer data you already capture. We empower you to make informed, data-driven decisions in real-time. Through strategic, intentional use of your data, opportunity abounds to elevate your organization’s understanding of your customers’ wants, needs, and actions.

  • Employee Advantages

    Stand out to your employees – and prospective employees. We help you identify ways for technology to improve the employee experience, increase efficiency and productivity, and differentiate your business from the competition, significantly impacting employee recruitment and retention.

  • AI Insights

    Rethink what’s possible through artificial intelligence (AI). Whether it’s optimizing the retail experience for customers or improving employee productivity, AI can revolutionize how you do business. We work with you to identify opportunities and build a roadmap to your future.
  • “I’ve worked with numerous consulting firms over the years, and UDig’s commitment to partnership and transparency is powerful.”
    Stephanie FloodCIO, Clayton
  • “The amount of time we’ve saved while gaining a more thorough, accurate view of our data as result of your work is remarkable.”
    Danny HannyCOO, Virginia Green
The UDig Way

Defining Impact ​​for Your Customers

Our purpose is to transform your ideas and opportunities into tangible impact. For retail customers and employees, every project kicks off with a crystal-clear understanding of what ‘impact’ truly means for your audiences. Our initial deep dive ensures that our roadmap and KPIs align perfectly with your objectives, outlining success from the very beginning.Let's Turn Ideas into Impact
  1. 01

    Discover Fresh Perspectives

    Learn and leverage new insights about your customers and employees.

  2. 02

    Align on Strategic Principles

    Our work is focused on improving your bottom line – period.

  3. 03

    Define Success Metrics

    We determine success from the beginning so you know what to expect.

  4. 04

    Establish Decision Milestones

    We give you a line-of-sight of what’s to come so you can foresee success.

Ready to team up?

Download our template to see how to prioritize your IT projects.
Business Case TemplateElevate Your ROI: Prioritization
You likely have many tech opportunities on your idea board, but how do you decide what’s first? Our free Technology Business Case Template helps you evaluate and prioritize the technology to deliver optimal value for your business, customers, and employees.
Calculate Your ROI

Our Clients’ Stories

  • Retail

    Empowering Store Associates with an AI-Enabled Customer Experience

    A fortune 500 retailer offers a breadth of products to customers. From hardware to livestock supplies and beyond, at any point, employees must be able to guide customers to the right products for their needs. However, rarely can an employee know all options available to the customer for every product category. As a result, the sales process can become a challenging customer service experience. Needing to streamline how team members help customers and increase sales, an industry-leading company turned to UDig to help develop an AI enabled artificial intelligence solution. They wanted to build a UX prototype to visualize their future-state vision and then bring that solution to life. Ready for the challenge, our team moved quickly to help them create their custom AI software.

  • Retail

    Leveraging Computer Vision (AI) to Optimize the Retail and Sales Experience

  • Retail

    Boosting Customer Insights and High-Quality Sales Leads for Clayton

    When designing a new home, every buyer has different desires, needs, and circumstances. Homebuilders need to understand these motivations and be able to quickly determine which customers are serious about buying. Without this insight, the sales process becomes bogged down with customers window shopping. So, when Clayton wanted to revamp their sales strategy, they knew they needed a digital experience that could streamline the process. They sought to create a 3D tool that would allow homebuyers to customize their home online through a seamless digital path to ownership. With an idea for their future, Clayton turned to UDig to help them bring their digital vision to life.

  • Healthcare

    Increasing Digital Buyers and Boosting Growth through a Creative Product Strategy

    Health Products Xchange (HPX) is an emergency healthcare supply provider serving the needs of medical facilities and professionals. When disruptions hit the global supply chain, medical providers must find alternative supply sources without sacrificing patient care. HPX aims to be the industry’s answer. However, the COVID-19 pandemic and resulting global supply-chain disruption challenged their growth vision. HPX was struggling to boost adoption of their platform, which they believed was perfectly positioned for the marketplace. So, HPX engaged UDig to help them build a strategy for digital growth and design a better way forward.

  • Retail

    Improve Customer Experience and Inform Buyers with Detailed, Supplementary Information

    Customers understand why credit decisions were made and can view vehicles they are pre-approved for with one click.

  • Retail

    Modernized Website Improves Overall User Experience for a Large Homebuilder’s Mortgage Business

    A company-wide modernization effort prompted our client, the mortgage arm of a large homebuilder, to update their public-facing website. The overhaul included new, important functionality previously not available to their customers online and a complete re-imagination of their user experience.

  • Insurance

    UX Overhaul and Website Redesign Completed for the Insurance Arm of a Top Homebuilder

    The insurance arm of a large homebuilder had a dated website, creating a variety of challenges for its internal team as well as its clients. UDig was engaged to modernize the site and resolve the internal business challenges stemming from their antiquated technology stack.

  • Retail

    Improved Operational Efficiency, Forecasting Capabilities And Inventory Analytics For Large Distribution Company

    A large distribution company has realized significant cost savings as a result of the data integration, migration and remediation efforts.

Connect with Us

Let’s chat about how we can make an impact for your retail company.
  • Meg
    Meg ChambleeConnect with MegConnect with Meg
    Meg leads a portfolio of vertical markets for UDig, including Retail. Meg has over a decade of experience partnering with retail clients on modernization and innovation initiatives. She enjoys helping clients improve their customer experiences, increase sales, and drive operational improvements.