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Transforming a vision or idea into a tangible outcome that creates real value is a common challenge that many individuals and organizations face. Often, ideas remain abstract concepts without a clear path to realizing them and generating measurable impact. This gap between having an idea and understanding how to effectively execute and achieve the desired […]
Transforming a vision or idea into a tangible outcome that creates real value is a common challenge that many individuals and organizations face. Often, ideas remain abstract concepts without a clear path to realizing them and generating measurable impact. This gap between having an idea and understanding how to effectively execute and achieve the desired […]
This was my first time attending Insurtech Insights USA The Insurance Conference 2024. With over 5,000 attendees and 120 sessions with speakers from insurtechs, brokers, carriers, and MGA’s, the event highlighted the industry’s readiness to embrace new tech and solve challenging problems. My colleague, Reid Colson, and I were there to meet with clients and industry […]
AI is everywhere and getting a lot of attention, but you can’t successfully leverage AI without good data. You can use the buzz around AI to advance your data governance capabilities. Join us as we explore the intersection of AI and Data Governance.
I attended the National Association of State CIO (NASCIO)’s Midyear Conference for the first time in National Harbor, Maryland. It was my first time at a NASCIO event, and what struck me most was how collaborative the NASCIO community is and how passionate these leaders are about serving their state’s constituents and employees. Each […]
Join Rob Reynolds, Vice President & Chief Data & Analytics Officer at W.R. Berkley Corporation, Lloyd Scholz, Chief Technology Officer at Markel, and Reid Colson, EVP of Consulting at UDig and former Chief Data & Analytics Officer at Markel, to get an insiders’ view on how insurers are future-proofing their firms through data, analytics and AI. This practical discussion will leave attendees with an understanding of how to drive value through data. While focused on insurance, the perspectives shared in this call apply beyond insurance firms. If you are looking to get more out of your data, this discussion is for you.
The integration of artificial intelligence (AI) within enterprise operations marks a significant shift towards more efficient, informed decision-making processes. At the heart of this transformation is prompt engineering — a nuanced approach that plays a pivotal role in optimizing AI model interactions. This post explores the intricate framework of prompt engineering, outlines the structures of […]
Before embarking on the transformative path of integrating Artificial Intelligence (AI) into core banking systems, the critical foundation of data governance must be addressed. As banks prepare for significant AI investments, the importance of establishing robust data governance frameworks cannot be overstated. Proper data governance is crucial for ensuring that the data fueling AI systems […]
A Primer on Navigating in the New Privacy Landscape In an era where data is the new gold, the introduction of the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States has fundamentally altered the landscape for financial institutions leveraging Artificial Intelligence (AI). These […]
As we delve deeper into the digital age, the banking sector is witnessing a transformative shift, led by the integration of Artificial Intelligence (AI). Core banking systems, traditionally characterized by their robustness and reliability, are now on the front lines of this revolution. In 2024, core banking systems need to be ready to leverage AI, […]
Join Reid Colson, SVP Data & Analytics, UDig and Gordon Kelly, EVP, UDig to get an insiders’ view on how insurers are leveraging AI to drive profitability. This practical discussion will leave attendees with an understanding of real-world use cases for AI in the insurance industry and practical steps to evaluate whether your organization is ready to harness this powerful emerging technology.
The Georgia Emerging Technology Summit: AI 2023 offered valuable insights into the current state and future of artificial intelligence in state government. While many states are still grappling with the policy and ethical considerations surrounding AI, the potential for transformative applications across various departments is undeniable. Key Takeaways | AI in State Government Policy & […]
With the level of data collection in modern education, there is a growing interest in using this data to identify students who are potentially falling behind and pinpoint areas in which they can improve. With the extensive data collected by educational institutions, we can leverage machine learning to help educators by flagging if a student […]
From enhancing customer experiences to streamlining operations and enabling data-driven decision-making, AI is a transformative force that no agency can afford to ignore. Is Your Business Ready for AI?
In today’s fast-paced retail landscape, understanding customer behavior and optimizing store operations are crucial for staying competitive. Retailers constantly seek innovative solutions to enhance customer experiences and improve efficiency. Thanks to recent advancements in computer vision and AI, leveraging cutting-edge technologies has become pivotal for addressing various challenges in the retail industry. With the integration […]
In the not-so-distant past, the concept of artificial intelligence (AI) often belonged to the realms of science fiction, promising a future of autonomous robots and sentient machines. Fast forward to today, and AI has not only emerged as a reality but has also skyrocketed in popularity, infiltrating virtually every sector of the business world. […]
Like any savvy business leader, you’re likely always on the lookout for tools to give your company a competitive edge. And in doing so, you’ve undoubtedly considered investing in custom application development. But the question is, how do you ensure that such a major investment in a custom web application development provides a strong return on […]
The ironic truth of the business world is that change is the only constant. But this means that failing to keep pace with the competition and its technologies will only end with you falling behind. That’s where legacy application modernization enters the fold. When you modernize legacy applications, your team gains access to new features […]
A custom, user-centered application that supports existing business processes, allows for function-wide automation, and converts data from a legacy system while meeting state compliance requirements.
Digging In is a regular series of blog posts profiling UDig employees. We hope this series helps you get to know our team and understand why we dig what we do! Today, we are sitting down with Dana Jackson, a Senior Consultant on the software engineering team. UDig: Tell us a little bit about your […]
Managing insurance claim denials is a necessary yet often cumbersome process for many healthcare organizations. In order to overturn denied claims, providers can process thousands of insurance claims a day and must accurately match each patient and case. From there, they must consult with a physician advisor on each denied claim to overturn them. This multilayer process often relies on manual workflows that can result in inaccurate data, missed claims, and wasted hours. So, when a healthcare organization sought to improve their denial notification process and gain operational efficiency, they realized that a custom web application could be their answer. They partnered with UDig to build the solution and modernize the way they work and recover revenue.
As you know, member engagement is key to providing value and retaining members over time. However, you must also recognize that member needs and preferences are evolving rapidly, especially as they desire more seamless digital experiences. Additionally, member expectations for personalized, omnichannel interactions have risen in recent years, and this means that associations must strategically […]
Digital transformation is often an overused term but it’s an extremely important topic for associations to consider in their technology maturation process. In this episode of Association Tech Insider, former Tech Council Chairs unpack digital transformation from a consultant’s perspective, the importance of communicating technology strategies to staff and leadership, and things to consider as […]
In this episode of CTO Confessions, Rob Phillips, the Vice President of Software Engineering at UDig, digs into his journey from a passionate technologist in his youth to a seasoned leader in the tech industry. He shares valuable lessons on transitioning to senior leadership, the importance of understanding and articulating company problems, and the art of empowering teams for high performance.
Efficiently serving credit union members in today’s online environment requires a tech-focused platform and access to a robust technology team. Credit unions must ensure their technology infrastructure meets essential user needs while supporting a modern experience. So when Alaska USA Federal Credit Union was preparing for a global merger event, they faced challenges adapting to the rapidly evolving digital landscape. With a limited internal team, necessary code upgrades, tech enhancements and integrations with CORE banking platforms were backlogged, affecting members’ user experiences. With the merger event’s deadline approaching, they reached out to UDig to have the support they needed to move quickly and modernize.
Maintaining an active association requires effective member engagement to provide ongoing value and operational growth. One of the key areas that associations engage members is through the voting process. A balloting system must work efficiently on the backend while providing an easy voting experience on the frontend. Without a well-designed user experience that meets modern users’ demands, associations risk a lack of member engagement and operational inefficiencies leading to a disengaged membership. So, when the American Association of State Highway and Transportation Officials (AASHTO) needed to update their member experience by improving their balloting system and processes, they turned to UDig for support — and found a way forward.
Adversity has long been one of the most powerful catalysts for change. When faced with unprecedented challenges like global pandemics, economic recessions, or geopolitical conflicts, innovative organizations find a way to adapt, overcome, and thrive while others falter. In modern times, this change is facilitated by emergent tech, and one of the best ways to […]
In today’s rapidly evolving technological landscape, the shift from on premise solutions to cloud-based infrastructure has become a pivotal transformation for organizations seeking to modernize their IT operations. This transition holds the promise of increased agility, cost savings, and enhanced scalability. However, it is not without its set of formidable challenges that organizations must navigate. […]
Every project has its own unique elements that require flexibility to be effective and achieve success. This often requires picking up new pieces of a tech stack, learning a new programming language, or a new project methodology. Fortunately, there are also many transferrable skills that carry over from one project to the next. In my […]
Whether renewing their car’s registration, paying a fine, or applying for social services, citizens expect to be able to interact with state agencies digitally to find the information they need and efficiently address their needs. Embracing your agency’s digital ecosystem will not only improve your constituents’ perception of your agency but can also enhance service […]
In 2020 alone, approximately two billion consumers purchased at least one digital product. From software licenses to mobile apps and tech tools, consumers are becoming increasingly active in the digital product market, a trend that has naturally spurred brands across a wide range of industries to reevaluate their digital product design and development process workflows. […]